11
Problem Check Cure
Burner burns with a yellow or orange flame, in
conjunction with the smell of gas.
Inspect Weber
®
Insect / Spider screen for possible
obstructions. (Blockage of holes.)
Clean Weber
®
Insect / Spider screen. (See “Annual
Maintenance” section)
Burner does not light, or flame is low in HIGH
position.
Is propane cylinder fuel low or empty?
Does the burner light with a match?
Replace propane cylinder.
If you can light the burner with a match, then check the
ignition system.
Experiencing flare-ups:
CAUTION: Do not line the bottom tray with
aluminum foil.
Are you preheating barbecue in the prescribed
manner?
Is the cooking grate heavily coated with burned-on
grease?
Clean thoroughly. (See “Cleaning” section)
Clean bottom tray.
Burner flame pattern is erratic. Flame is low when
burner is on HIGH. Flames do not run the whole
length of the burner tube.
Are burners clean? Clean burner. (See “Annual Maintenance” section)
Inside of lid appears to be “peeling.” (Resembles
paint peeling.)
The lid is cast aluminum, not paint. It cannot “peel”.
What you are seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. (See “Cleaning” section)
Burner does not light when igniter button is
pushed.
Is burner tube positioned too far away from the igniter
box?
Check that the burner tube is positioned correctly over
the ignition box. (See Maintenance - “Replacing the
Burner Tube”)
Burner flame does not ignite completely around the
burner tube.
Are the burner ports clean and fully open? Clean burner. (See “Annual Maintenance” section)
Use a small paper clip to unclog any dirty ports.
If problems cannot be corrected using these methods, please contact Customer Service Australia- See Warranty. For more information, log
onto www.weber.com
®
.
TROUBLESHOOTING
ATTENTION: This product has been safety tested and is only certified for use in a specific country. Refer to
country designation located on outer carton.
These parts may be gas carrying or gas burning components. Please contact Weber-Stephen Products Co., Customer Service Department for genuine
Weber-Stephen Products Co. replacement part(s) information.
WARNING: Do not attempt to make any repair to gas carrying or gas burning components without contacting
Weber-Stephen Products Co., Customer Service Department. Your actions, if you fail to follow this product Warning,
may cause a fire or an explosion resulting in serious personal injury or death and damage to property.
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