page 19
Owner’s Manual
HPC-3000 / WPC-4000 / HPC-5000 / WPC-7000 / WPC-9000 / WPC-15000
Alarm Codes
SELF-DIAGNOSTIC ALARM CODES
Alarm Display Problem Cause Correcve Acon
Frost prevenon
sensor and Abnormal
temperature sensor
value
• Indoor heat ex
-
changer temperature
too low
• TH3 temperature
sensor has a loose or
broken connecon
• Do not use the air
condioner if ambient
temperature is lower than
18°C (64°F)
• Contact a qualied service
agent
Refrigerant high
pressure switch
• Blocked air lter
• Blocked /kinked
exhaust duct
• Ambient temperature
is too high
• Clean air lter
• Ensure exhaust duct is not
blocked / kinked
• Do not use the air condi
-
oner if ambient tempera-
ture is higher than 45°C
(113°F)
Abnormal tempera
-
ture sensor value
TH1(Outlet) tempera
-
ture sensor has a loose
or broken connecon
Contact a qualied service
agent
Abnormal tempera
-
ture sensor value
TH2(Inlet) temperature
sensor has a loose or
broken connecon
Contact a qualied service
agent
Compressor over
-
loaded
• Ambient temperature
is too high
• Unstable voltage
supply
• Defecve compressor
• Do not use the air condi
-
oner if ambient tempera-
ture is higher than 45°C
(113°F)
• Contact a qualied service
agent
• Replace compressor
Condensate water
level alarm
Condensate tank is full
• Empty the water tank
• Aer installaon of the
water tank, press the
SPOT/COOL or ROOM/
COOL buon to resume
operaon
Drain pump alarm
Drain pump defecve
or improper hose con
-
necon (including kink
or blockage)
• Check the hose connec
-
on and hose
• Replace drain pump