8
The machine may occasionally fail to work. Before contacting the After-Sales Service, make sure that the problem cannot be easily
solved using the following list.
Anomalies Possible causes / Solution
The washer-dryer does
not start.
There is no power in the house.
The wash cycle does not start.
The washer-dryer door is not closed properly.
The ON/OFF
button has not been pressed.
The START/PAUSE
button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.
The washer-dryer does
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE
button has not been pressed.
The washer-dryer
continuously loads and
unloads water.
The free end of the hose is immersed in water.
The wall drainage system does not have a breather pipe.
valves are available in shops and help to prevent this inconvenience.
The washer-dryer does
not drain or spin.
The cycle does not include drainage: with certain cycles it must be started manually.
The drain hose is bent.
The drainage duct is clogged.
The washer-dryer
vibrates a lot during the spin
cycle.
The drum was not unlocked correctly during installation.
The washer-dryer is not level.
The washer-dryer is tucked between furniture cabinets and the wall.
The washer-dryer leaks.
The water inlet hose is not screwed on properly.
The detergent dispenser drawer is obstructed.
The drain hose is not properly attached.
The “Options” and START/
PAUSE
indicator lights
visualises an error code (e.g.:
F-01, F-...).
If the problem persists, contact the After-Sales Service .
There is too much foam.
The detergent is not suitable for machine washing (it should be marked with “for washing machine use” or “hand
wash and machine wash” or similar).
Too much detergent was used.
The washer-dryer does not
dry.
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
A DELAY TIMER has been set.
DRYING is in the OFF position.
After-Sales Service.
washer-dryer
TROUBLESHOOTING