Customer Service - 1.800.343.9463
Page 11
TROUBLESHOOTING
Problem Likely Cause Solution
Lost its exibility See page 20
Will not start
Wine probe disconnected Assure probe line is in a bottle of
water and is not stretched and check
connections.
Tripping circuit breaker Reset breaker, verify dedicated 20-
amp outlet and not on ground fault
interrupter.
Temperature setting is wrong Adjust your set temperature
Runs constantly
Thermostat setting It may be set too cool — raise the set
temperature
Cabinet recently loaded with wine Wait. It may take several weeks to
reach optimal storage temperature.
See page 17 for recommendation
Ambient room temperature Adjust the temperature in the room.
Units are designed to cool 30°F be-
low room temperature.
Inadequate ventilation Assure proper space above,
behind and on the side of the unit.
Do not set anything on top.
Door gasket not sealing properly See page 20.
Not cooling
Thermostat setting May be set too warm, lower the set
temperature.
Thermostat not operating correctly Test unit with bypass plug.
Low on refrigerant or Freon Unit may need service. Contact Cus-
tomer Service.
Temperature variation
Temperature equalizer fan
malfunction
See section on temperature
equalizer on page 13.
Icing up
Unit running constantly See above section on units
running constantly
Low on refrigerant or Freon Unit may need service. Contact Cus-
tomer Service.
Clicking noise during start-up
Outlet power
Assure 20 amp outlet and not on a GFI
WhisperKOOL Customer Service: 1-800-343-9463
Hours: 8 a.m. to 4 p.m. PST, Monday through Friday
support@WhisperKOOL.com
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