SC 060815
Page 22 | 1-800-343-9463
TROUBLESHOOTING GUIDE
Unit Has Ice Forming on the Evaporator
Possible Cause Solution
Evaporator coil is dirty Clean coil with a vacuum
If coil is very dirty, use a spray bottle with a small amount of liquid
dish washing detergent. Spray coil, let set for 5 min, then ush with
fresh water
Something is blocking the supply and/or return air Remove blockage
Evaporator fan is not turning on Call a service tech to troubleshoot
Unit has not gone through its Anti-Frost sequence Check for ice in the depth of the coil. Melt with blow drier until coil is
warm to the touch. Soak up water with a towel
Unit continues to ice Observe ice formation pattern. If only part way up the coil face, unit
could be low on refrigerant. If all the way up, the coil may be dirty or
airow is blocked
Unit Does Not Run/Power Up
Possible Cause Solution
Unit is not plugged in Make sure the unit is plugged into an outlet
Power switch not on Turn unit on by pressing the power button on the control
Line voltage is incorrect rating for unit Check line voltage to make sure there is 110V/120V
Bottle at set point Lower set point
Thermostat not calling for cooling Lower set point
Power select switch in wrong position See page 10 for correct switch position
Faulty thermostat or wiring Call Customer Service at 1-800-343-9463
Cellar Temperature is to Warm
Possible Cause Solution
Temperature of the room unit is exhausting to has exceeded 85°F Intake temperature needs to drop below 85°F
Unit is undersized for the cellar Order correct size unit
Something is blocking the supply and/or return air, on evaporator or
condenser side of the unit
Remove air ow obstruction
Unit is mounted too low in the cellar Re-locate unit so the distance from the ceiling and top of the unit is
no more than 18”
One or more of the fans is not turning on Call Customer Service at 1-800-343-9463
Compressor is not turning on Call Customer Service at 1-800-343-9463
Compressor keeps cycling on overload Make sure all fans are working and there is no airow obstruction
Poor seal around door Make sure there are no air gaps around the door. If door seal is
damaged, replace it
Controller set too high Lower the set point
Evaporator coil is frosted or iced up Observe ice formation pattern. If only part way up the coil face, unit could
be low on refrigerant. If so, call Customer Service at 1-800-343-9463
System Runs Constantly
Possible Cause Solution
Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar in accordance with this manual
(page 7).
To Next Page
Loading...
Need help?
General
