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TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacic Standard Time.
The appointed customer service representative will be able to assist you with your questions and warranty information more
eectively if you provide them with the following:
The model and serial number of your WhisperKOOL unit.
Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size. Photos of
the cellar and installation location may be needed.
Contact WhisperKOOL Customer Service
1738 E. Alpine Ave
Stockton, CA 95205
www.WhisperKOOL.com
E-mail: support@whisperkool.com
Phone: 209-466-9463
US Toll Free: 1-800-343-9463
Fax: 209-466-4606
ACCESSORIES FOR COOLING UNITS
WhisperKOOL oers accessories to enhance and customize your wine cooling unit.
Exterior Grille
The exterior grille protects the unit from the weather elements when placed on the exhaust side.
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our cooling units’
drain line. The pump is controlled by a oat/switch mechanism that turns the pump on when approximately 2¼” of water
collects in the tank, and automatically switches o when the tank drains to approximately 1¼”. The condensate pump kit allows
the excess condensate to be pumped up to 20 feet away from the unit.
Ducting Kit
This kit allows the exhaust side of the unit to be ducted to an area where the additional heat will not matter (usually to the
exterior of the home).
Accessories can be purchased at www.whisperkool.com
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