WhisperKool SC Series User Manual

SC PRO 120122
Page 24
TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator
Possible cause Solution
Evaporator coil is dirty Clean coil with a vacuum. If coil is very dirty, use a spray bottle with a
small amount of liquid dish detergent. Spray coil, let set for 5 minutes,
then ush with fresh water.
Something is blocking the supply and/or return air Remove blockage
Evaporator fan is not turning on Call installing technician to troubleshoot
Unit has not gone through an Anti-Frost Cycle Check for ice in the depth of the coil. Melt with blow drier until coil is
warm to the touch. Soak up water with a towel.
Unit continues to ice Observe ice formation pattern. If only part way up the coil face, unit
could be low on refrigerant. If all the way up, the coil may be dirty or
airow is blocked.
Unit does not run/power up
Possible cause Solution
Unit is not plugged in Make sure the unit is plugged into an outlet
Power switch not on Turn unit on by pressing the power button on the control
Line voltage is incorrect rating for unit Check line voltage to make sure there is 110V-120V
Bottle at setpoint Lower setpoint
Thermostat not calling for cooling Lower setpoint
Power select switch in wrong position See page 10 for correct switch position
Faulty thermostat or wiring Contact us at support@whisperkool.com
Cellar temperature is too warm
Possible cause Solution
Temperature of intake air has exceeded 85°F Intake air temperature needs to drop below 85°F
Unit is undersized for the cellar Order correctly sized unit
Something is blocking the supply and/or return air on evaporator or
condenser side of the unit
Remove airow obstruction
Unit is mounted too low in the cellar Relocate unit so the distance from the ceiling and top of the unit is no
more than 18 inches
One or more of the fans is not turning on Contact us at support@whisperkool.com
Compressor is not turning on Contact us at support@whisperkool.com
Compressor keeps cycling on overload Make sure all fans are working and there is no airow obstruction
Poor seal around door Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Controller set too high Lower the setpoint
Evaporator coil is frosted or iced up Observe ice formation pattern. If only part way up the coil face, unit could
be low on refrigerant. If so, contact us at support@whisperkool.com.
System runs constantly
Possible cause Solution
Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar in accordance with this manual
(page 8)

WhisperKool SC Series Specifications

General

Brand	WhisperKool
Model	SC Series
Category	Wine Cooler
Language	English