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20 WILO SE 11/2015
10.1 Fault signals
If the fault cannot be remedied, please consult the specialist
technician or the Wilo factory after-sales service.
Code
no.
Faults Causes Remedies
E04 Undervoltage Power supply too low
on mains side.
Check mains voltage.
E05 Overvoltage Power supply too
high on mains side.
Check mains voltage.
E10 Blocking Rotor blocked Contact customer
service
E11 Warning signal
Dry run
Air in the pump Check water
quantity/pressure.
E21 Overload Sluggish motor Contact customer
service
E23 Short-circuit Motor current too
high
Contact customer
service
E25 Contacting/
winding
Winding defective Contact customer
service
E30 Module
overheat
Module interior too
warm
Check operating con-
ditions in chapter 5.2
E36 Module
defective
Electronic compo-
nents defective
Contact customer
service