Wimius P63 - WARRANTY; FAQ

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WARRANTY
FAQ
Thank you so much for your purchase and support. We provide 3-year warranty for P63 projector. If you have
any questions, please feel free to contact us via
support01@wimius.com
1. The remote control does not communicate with the projector.
1) The power switch at the back of the projector is turned on or off?
2) The remote control's batteries are depleted?
3) Something obstructing the signal between the remote and IR
4) Strong light on IR directly.
2. No image on the screen.
1) Is the channel set up correct?
2) Is there an input signal ?
3) Is the input cable plugged well ?
4) Under PC mode, is the refresh rate > 75KHz ?
3. Blue screen,no picture,no sound. Input cables are connected right?
4.Picture right, no sound.
Note:
We have prepared a gift for you. You can choose one of the gifts below. If you want it, please contact us via
support01@wimius.com
1)Input cables connected right?
2)Volume at min or on Mute.
3)Trun off the AC3/Dolby sound and set it to stereo sound.
5.Can't play the movies.
1)The format of the video is right?
2)Files are broken?
3)Device is broken?
6. Can't nd devices when connected with hard drive or ash drive.
Check if the device is broken.
7. Auto-off after working for a while
1) The projector ventilation is blocked or the voltage is not stable.
2) Send a video to
support01@wimius.com
to check for you.
8.Not compatible with your Bluetooth speaker?
1)The projector may not compatible with some versions Bluetooth speakers of JBL.
2)Contact our after-sales email at
support01@wimius.com
immediately and tell us the brand and model of
your Bluetooth speaker.
9.WiFi connection is not stable?
1)Please check whether the network of your phone is well.
2)Make the distance between the phone and the projector within 1 meter.