Pergola SO! | User manual
6. Warranty conditions
In addition to the statutory warranty rights of the buyer towards the purchaser, and without limiting these
rights, Winsol N.V. provides the following warranty to the buyer for the SO! patio pergola:
6.1. Duration of the warranty
The warranty period of a SO! pergola which has been installed correctly, used normally, and maintained
as prescribed, lasts:
1. 5 years for the structure of the SO! patio pergola and the components manufactured by Winsol.
2. 5 years on the varnish of the detachment, corrosion, flaking, blistering, dechalking, discolouration,
and loss of shine in accordance with the Qualicoat standards if the SO! pergola is not located in a
sea climate, industrial zone, or very aggressive environment. In such aggressive climate, the warranty
will last for 2 years if the special warranty conditions are strictly and demonstrably complied with.
3. If the warranty period on components delivered by an external supplier deviate from the 5-year
warranty period specified by Winsol, the warranty period of the external supplier will apply:
• 5 years on the motor moving the louvres.
• 5 years on the motor moving the screens.
• 5 years on the motor moving the Ambiente wall.
• 2 years on the mechanical parts of moving panels with wood or glass.
• 5 years on the side wall Ambiente.
• 5 years on the screen fabrics, except for the video projection fabrics. Video projection fabrics are
have a warranty period of 2 years.
• 2 years on the LED lighting, the electric heating, the audio equipment, the automatic drives, and
their controls.
• No warranty applies to the wood itself. The wood shall be checked at installation according to the
guidelines in section 6.6. Deviations must be reported within 48 hours after installation.
6.2. Start of the warranty period
The warranty period takes effect on:
1. The warranty period for the professional seller and/or installer starts on the date of the pergola listed
on the sales invoice.
2. This warranty period starts for the end user at the time of the final installation and commissioning of
the pergola.
3. The warranty period will not be extended by warranty work and replacement deliveries in the context
of the warranty.
6.3. Warranty conditions
The following conditions must be met in order to make use of the warranty:
1. The device must be purchased from an authorised SO! pergola dealer or a Winsol store.
2. The installation of the SO! pergola must have been carried out by an installer certified by Winsol.
3. The payment to Winsol must have taken place in full.
4. The original warranty document or purchase invoice must be demonstrated to Winsol upon its
request.
6.4. Subject of the warranty and the functions of the pergola
The SO! pergola is an aluminium patio pergola with adjustable aluminium louvres as its top structure.
It is controlled using an electric motor connected to a smartphone or tablet with iOS or Android
operating system, and can be linked to solar, wind, motion, rain, and temperature sensors.
The sides of the SO! pergola can be closed using the built-in SolFix screens.These screens are controlled
using an electric motor connected to a smartphone or tablet with iOS or Android, and can be equipped
with automatic drive units with wind and/or solar sensors. Sliding walls with glass or wooden panels are
also possible. The glass sliding walls are even available in combination with built-in screens.
The sides of the SO! pergola can also be closed with different ambience walls:
• sliding walls with 10 mm thick safety glass or wooden panels in an aluminium frame, possibly
equipped with a screen cloth along the outside.
• Perspective: a motorised glass wall, vertically extendible
• Ambiente: a louvres wall in RAL-colour by choice or with wood-look foil.
• Curtains.
The SO! pergola can be installed both detached and against a façade. It can also be installed in a
modified roof recess.
Multiple SO! pergola modules can be placed next to or linked to each other to create shade for longer
or wider surfaces.
Rev. 16:24 18/03/2023
Page 19/27
Winsol | Sun protection
EN
2023
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