Wisdom AUDIO SYSTEM CONTROLLER SC-1 - Obtaining Service

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Obtaining Service
Wetakegreatprideinourdealers.Experience,dedication,andintegritymake
theseprofessionalsideallysuitedtoassistwithourcustomers’serviceneeds.
IfyourWisdomAudiocomponentmustbeserviced,pleasecontactyourdealer.
Yourdealerwillthendecidewhethertheproblemcanberemediedlocally,or
whethertocontactWisdomAudioforfurtherserviceinformationorparts,orto
obtainaReturnAuthorization.TheWisdomAudioServiceDepartmentworks
closelywithyourdealertosolveyourserviceneedsexpediently.
 Important! ReturnauthorizationmustbeobtainedfromWisdomAudio’sService
DepartmentBEFOREaunitisshippedforservice.
Itisextremelyimportantthatinformationaboutaproblembeexplicitandcom-
plete.Aspecic,comprehensivedescriptionoftheproblemhelpsyourdealer
andtheWisdomAudioServiceDepartmentlocateandrepairtheproblemas
quicklyaspossible.
Acopyoftheoriginalbillofsalewillservetoverifywarrantystatus.Pleasein-
cludeitwiththeunitwhenitisbroughtinforwarrantyservice.Thisstepisnot
necessaryifthewarrantyisregisteredatthetimeofpurchase.(Anotherreason
toregisteryourpurchaseathttp://www.wisdomaudio.com/registration/.)
 Warning! Allreturnedunitsmustbepackagedintheiroriginalpackaging,
andtheproperreturnauthorizationnumbersmustbemarkedon
theoutercartonforidentication.Shippingtheunitinimproper
packagingmayvoidthewarranty,asWisdomAudiocannotbe
responsiblefortheresultingshippingdamage.
Yourdealercanorderanewsetofshippingmaterialsforyouifyouneedto
shipyourcomponentandnolongerhavetheoriginalmaterials.Therewillbea
chargeforthisservice.Westronglyrecommendsavingallpackingmaterialsin
caseyouneedtoshipyourunitsomeday.
Ifthepackagingtoprotecttheunitis,inouropinionorthatofourdealer,inade-
quatetoprotecttheunit,wereservetherighttorepackageitforreturnshipment
attheowner’sexpense.NeitherWisdomAudionoryourdealercanberespon-
sibleforshippingdamageduetoimproper(thatis,non-original)packaging.