WisyCom MCR41 - Troubleshooting

MCR41-MCR42 User Manual
rev.12
21
Troubleshooting
Warning
Warning description
throubleshooting
Low voltage level
Low voltage level
Replace battery or power supply
TX of RX1 Battery Low
Low batteries level on TX1
- change batteries
- recharge the batteries
TX of RX2 Battery Low
Low batteries level on TX2
- change batteries
- recharge the batteries
Rear panel error
The receiver doesn’t recognize the rear
panel
-Try to reconnect the rear panel
Alarms
Alarm description
throubleshooting
Device ID copy1 invalid
Memory recovered
Error during the initialization phase. The
CRC-16 check of device data (copy 1)
detects error.
- no (the receiver
automatically replace the
corrupt copy1 with copy2)
Device ID copy2 invalid
Memory recovered
Error during the initialization phase. The
CRC-16 check of device data (copy 2)
detects error.
- no (the receiver
automatically replace the
corrupt copy2 with copy1)
RX1 copy1 invalid
Error during the initialization phase. The
CRC-16 check of RX1 data (copy 1)
detects error.
- no (the receiver
automatically replace the
corrupt copy1 with copy2)
RX1 copy2 invalid
Error during the initialization phase. The
CRC-16 check of RX1 data (copy 2)
detects error.
- no (the receiver
automatically replace the
corrupt copy2 with copy1)
RX2 copy1 invalid
Error during the initialization phase. The
CRC-16 check of RX2 data (copy 1)
detects error.
- no (the receiver
automatically replace the
corrupt copy1 with copy2)
RX2 copy2 invalid
Error during the initialization phase. The
CRC-16 check of RX2 data (copy 2)
detects error.
- no (the receiver
automatically replace the
corrupt copy2 with copy1)
PLL unlocked
Error during frequency tuning
- send to repair at Wisycom
Repair Centre
CH mem header
During the MTK952 initialization phase,
the CRC-16 check of RF data (copy1 and
copy2) detects error
- send to repair at Wisycom
Repair Centre
Param mem header
During the initialization phase, the CRC-
16 check of device data (copy1 and
copy2) detects error
Check in the info menu the
Serial take on the ‘UNCAL’
vale. In this case send the
receiver to the Wisycom
Repair Centre for
recalibration.
If a problem not listed in the above table occurs or if the problem cannot solved with the proposed
troubleshooting, please contact support service at support@wisycom.com or sales@wisycom.com.