Wolf Induction Cooktop - Troubleshooting Guide

Induction Cooktop
Troubleshooting Guide
5-7
Error
Priority
Displayed
Error #
Error
Condition
Notes Possible Source(s) of Failure
/ Action Required
2 E8 Generator 1:
Comm. Error
Burners associated with generator 1 will be
disabled if the communication between the
com board and generator1 fails.
1. Faulty cable connection
Action: Check (J1, J2, or J3)
connections.
2. Induction generator failure
Action: Change generator
board.
3. Com board failure.
Action: Change Com Board
2 E9 Generator 2:
Comm. Error
Burners associated with generator 2 will be
disabled if the communication between the
com board and generator 2 fails.
2 E10 Generator 3:
Comm. Error
Burners associated with generator 3 will be
disabled if the communication between the
com board and generator 3 is broken.
1 E11 A/D Failure The cooktop will enter the Lock Mode and
display the error code in the timer display.
Com Board failure
Action: Change Com Board
3 E12 Global OFF
Key Failure
A watchdog timer will be reset every key
release. If a key release is not seen for the
determined debounce time, the control will
record the error.
1. Keyboard failure.
Action: Verify key operation
2. Faulty cable connection
Action: Check (J4) connection
3. Keyboard failure
Action: Change Glass Assy.
3 E13 Shorted Key
Failure
A watchdog timer will be reset every key
release. If a key release is not seen for the
determined debounce time, the control will
record the error and the effected burner
will be unavailable until the shorted key
error is corrected.
1. Keyboard failure.
Action: Verify key operation
2. Faulty cable connection
Action: Check (J4) connection
3. Keyboard failure
Action: Change Glass Assy.
1 E19 Read Line
Failure
The control will enter Lock Mode and
display the appropriate error message until
the error is corrected.
1. Faulty cable connection.
Action: Check (J4) connection
2. Keyboard failure.
Action: Change Glass Assy.
3. Com board failure.
Action: Change Com Board
2 E20 Generator 1:
Burner
(F,FR,FC)
sensor shorted.
If the A/D value exceeds the error A/D limit,
the effected burner will shutdown.
Induction generator failure.
Action: Change affected
generator board
2 E21 Generator 2:
Burner (FL)
sensor shorted.
2 E22 Generator 1:
Burner
(F,FR,FC)
sensor open.
If the A/D value exceeds the error A/D limit,
the effected burner will shutdown.
Induction generator failure.
Action: Change affected
generator board
2 E23 Generator 2:
Burner (FL)
sensor open.