12
Cordless Grass Trimmer  EN
TROUBLESHOOTING
The following table gives problems and actions that you can perform if your machine does not operate correctly. 
WARNING: Switch the machine off and remove the battery prior to any troubleshooting.
Problems Possible Causes Corrective Action
Trimmer fails to operate. Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine damaged.
Recharge battery; also see the content in 
charger manual.
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Trimmer runs 
intermittently.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Excessive vibrations/
noise.
Machine defective.
Line spool is not wound well.
Contact Service Agent.
Rewind the line. See ’’ MANUALLY WINDING 
THE LINE”’’
Cutting time per battery 
charge too short.
Battery has not been used for long 
period or only charged for short term.
Grass too high.
Battery defective.
Fully charge battery; also see the content in 
charger manual.
Cut in stages.
Replace the battery.
Machine does not cut. Line broken.
Battery not fully charged.
Motor is broken (speed is too low).
Grass entangled around cutting head.
Replace the line.
Recharge battery; also see the content in 
charger manual
Contact Service Agent.
Remove grass.
Continuous lighting of the 
battery charge indicator.
No charging procedure 
possible.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Properly insert battery into battery charger.
Clean the battery contacts or replace the 
battery.
Replace the battery.
Battery charge indicator 
does not light up.
Plug of battery charger not plugged 
in (properly).
Socket outlet, mains cable or battery 
charger defective.
Insert mains plug (fully) into the socket 
outlet.
Check the mains voltage; have the battery 
charger checked by an authorized after-
sales service agent.
Auto feed does
not work
Cutting line is not wound well.
The line is tangled.
Line is used up.
Manually feed the line, if still can not feed 
out, remove the Spool out and rewind the 
line.
Replace with a new spool of line.