X16 Installation Guide
- 14 - Issue 2
System
Configuration
Step 2 – CO Line Connections
The X16 system supports a single CO Line per port, or two CO lines in
ports labeled
1/2 and 3/4.
Note:
The port labeled “Line 1” is a direct access auxiliary port for line 1 allowing an
analog device direct access.
Telephone lines are usually found on the center pair (White/Blue) of the
telephone jack (RJ11). Sometimes a second line will be connected to the
outer pair (White/Orange). The system is design to accommodate both types
of installations. When using only the center pair, connect 1 telephone line to
each of the 4 ports in the system. When using both the center and outer
pairs, use only ports labeled 1/2 and 3/4 to connect all 4 lines. The existing
cabling will determine how the telephone lines will be connected to the
system.
Note:
The port labeled “Line 1” gives you access to the telephone company line
(white/blue) plugged into the Central Office Port labeled 1/2. This is useful during a Power
Failure or anytime you want to access to line 1 from an Analog telephone.
Line Port Number
AUX CO Line1
CO Line 1 1 / 2
CO Line 2 2
CO Line 3 3 / 4
CO Line 4 4
CO Line 5 5
CO Line 6 6
4 3/4 2 1/2 AUX
CO Lines
6 5
Issue 2 - 59 -
Troubleshooting
Troubleshooting
Trouble Possible Causes Action
The Blue LED “Heartbeat”
is not functioning.
AC Cord or Power adaptor
is not working correctly or
not plugged in correctly.
Remove all of the plugs and
re-plug them back in.
Sluggish Performance at
Key Telephone –
• Press Speakerphone
several time with no
reaction
• Lift/Replace Handset
with no reaction
Cable Pairs connect to one
or more KSU digital ports
without a telephone
connected
• Remote Connection of
un-terminated cable pair
at KSU port
• Install telephones at all
locations wired
Telephone LCD Shows:
“No Link to KSU”
Cable Pairs Connected to
one or more KSU digital
ports without telephone
installed
• Remove connection of
un-terminated cable
pairs at the KSU.
• Install telephone at all
locations which are
wired.
Telephone reports:
“Register Fail” or cycles
between “Register Fail”
and “Initializing, Please
Wait!”
Cable pairs connected to
one or more KSU digital
ports without a telephone
connected.
• Remove connection of
un-terminated cable
pairs at the KSU.
• Install telephone at all
locations which are
wired.
One or more extensions
are experiencing static or
distortion.
Not all extensions are
punched down.
• Remove connection of
un-terminated cable
pairs at the KSU.
• Install telephone at all
locations which are
wired.