XES Synergix 8825/8830/8850/8855 & X2-TECH System Introduction 48
Scanner Control Panel Displayed Error Codes (continued)
Status Code Recommendation
SCANNER FAULT 50000009 INTERNAL FAULT.
CALL FOR SERVICE.
Follow instructions on display.
SCANNER FAULT 5000000A INTERNAL FAULT.
CALL FOR SERVICE.
Follow instructions on display. Also, try switching off system power, checking cables, then switching on system
power.
CONTROLLER FAULT 50000011 INTERNAL
FAULT. SCANNED IMAGE LOST. ENTER TO
CONT.
Internal controller error prevented processing of image. Rescan document. Also try switching off system power,
then switching on system power, if subsequent scans return the same error.
CONTROLLER FAULT 50000012 MEMORY FULL.
RESCAN DOCUMENT AFTER RETRIEVING
FILES.
Retrieve files and wait for arrow to empty some.
CONTROLLER FAULT 50000013 MEMORY FULL.
CONTINUE SCAN AFTER RETRIEVING FILES.
Retrieve files and wait for arrow to empty some.
CONTROLLER FAULT 50000014 MEMORY FULL.
RESCAN DOCUMENT AFTER IMAGES ARE
PROCESSED.
Wait for arrow to empty some.
FAULT 50000015 An unexpected error occurred saving the scanned image to disk. Large amounts of data associated with large
jobs may leave no room on the hard drive to create a new copy job. Do NOT scan until the interrupted job has
finished printing. If error message continues to display, call for service.
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