Xerox C8155 User Manual

General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
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The printer has two power switches. The main power switch, located behind the front door, controls
the main power to the printer. The secondary power switch is the Power/Wake button on the control
panel. The Power/Wake button controls power to the printer electronic components, and when
powered off, initiates a software-controlled shutdown. The preferred method to power on and off the
printer is to use the Power/Wake button.
To operate the printer, power on both switches:
1. Power on the main power switch.
2. At the control panel, press the Power/Wake button.
3. To restart the printer:
a. At the control panel, press the Power/Wake button, then touch Restart. A message appears
on the control panel that warns you that the printer is restarting.
b. If the printer does not restart after several minutes, open the front door, then power off the
main power switch. To restart the printer, power on the main switch, then press the Power/
Wake button on the control panel.
c. Close the front door.
If restarting the printer does not resolve the issue, see the table in this chapter that best describes the
problem.
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Xerox
®
AltaLink
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C81XX Series Color Multifunction Printer
User Guide
Troubleshooting

Xerox C8155 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Speed	55 ppm
Print Resolution	1200 x 2400 dpi
Copy Resolution	600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria, Xerox Print Service Plug-in for Android
Memory	4 GB
Fax Speed	33.6 Kbps
Type	Multifunction
Copy Speed	55 cpm
Maximum Paper Size	12 x 18 in
Duplex Printing	Standard
Connectivity	Ethernet 10/100/1000 Base-T, USB 3.0, NFC
Control Panel	Touchscreen
Hard Drive	320 GB
First-page-out Time	As fast as 6.7 seconds