Probable Causes Solutions
2 At the control panel, touch Jobs, then delete
all pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you
send a print job, check the connection between
the printer and the computer. Power off the
printer, then power on.
The printer cable is disconnected. If the Status LED does not flash once after you send
a print job, check the connection between the printer
and the computer.
There is a wireless or network connectivity issue. To test the printer, print an Information Page, such as
the Configuration Report. If the page prints, there
could be a wireless or network connectivity issue.
Contact your system administrator or refer to the
System Administrator Guide at www.xerox.com/
office/ALC81XXdocs.
Incorrect print driver. Check that you have the latest print driver installed.
For details, go to www.xerox.com/office/
ALC81XXsupport.
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Probable Causes Solutions
The printer is set to print on a paper type that
requires slower printing.
Certain paper types, like heavyweight paper and
transparencies, take more time to print. Ensure that
the print driver and control panel are set to the
proper paper type.
The printer is in Power Saver mode. Wait. It takes time for printing to start after the
printer exits Power Saver mode.
The way the printer was installed on the network
could be an issue.
• Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow
print speeds.
• To test the speed of the printer, print multiple
copies of an information page, such as a demo
page. If the page prints at the rated speed of the
printer, there could be a network or printer
installation issue. For additional help, contact the
system administrator.
The job is complex. Wait. No action needed.
Xerox
®
AltaLink
®
C81XX Series Color Multifunction Printer
User Guide
279
Troubleshooting
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