Xerox Phaser 6000 User Manual

Troubleshooting
Phaser 6000/6010 Color Printer
User Guide
41
Print job sent but the light of
the Ready indicator is not
blinking or on.
Phaser 6010 printer only: Is the Ethernet or USB interface cable
disconnected?
Turn off the power and check the connection of the interface cable.
Phaser 6010 printer only. Is the protocol configured?
Check the port status of the interface. Make sure that the protocol settings
are correctly configured in CentreWare
Internet Services. For details, Help in
CentreWare
Internet Services.
Is the computer environment correctly set up?
Check the computer environment, such as the print driver.
Error indicator is on.
Phaser 6000 printer: Check the indicator error code in Phaser 6000 Printer
Error Codes on page 38.
Phaser 6010 printer: Is there an error message displayed on the control
panel?
Check the displayed message and correct the error.
Error indicator is blinking. An error has occurred that you cannot correct by yourself.
Record the displayed error message or error code, turn off the power and
disconnect the power plug from the outlet. Go to the Xerox
®
Support
website at
•
Phaser 6000 go to: www.xerox.com/office/6000support
•
Phaser 6010 go to: www.xerox.com/office/6010support
Light of the Ready indicator is
on and blinking but there is no
print output.
There are jobs remaining in the printer.
Cancel printing or force the remaining data to be printed.
To force the print job, press the OK button. To cancel the job, press the
Cancel button.
Top section of printed
document is missing. The top
and side margins are incorrect.
Are the paper tray guides in the correct positions?
Set the length guide and the width guides to the correct positions. For
details, see Basic Printing in the Quick Use Guide.
Check that the paper size on the print driver or the control panel is correctly
set. For details, see the online help for the print driver.
Condensation occurred inside
the printer.
Turn on the printer and leave it on for at least one hour to get rid of the
condensation. If the problem continues, go to the Xerox
®
Support website
at:
•
Phaser 6000 go to: www.xerox.com/office/6000support
•
Phaser 6010 go to: www.xerox.com/office/6010support
Symptom Reason/Solution

Xerox Phaser 6000 Specifications

General

Brand	Xerox
Model	Phaser 6000
Category	Printer
Language	English