Xerox VersaLink C500 User Manual

• Adjusting the paper guides improperly
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For more information, refer to Supported Paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Do not load paper above the maximum fill line.
• After loading paper in the trays, adjust the paper guides in all trays. A guide that is not properly
adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading paper in the trays, at the control panel, select the correct paper type and size.
• Before printing, select the correct paper type and size in the print driver.
• Store paper in a dry location.
The following can cause paper jams:
• Polyester-coated paper that is designed especially for inkjet printers
• Paper that is folded, wrinkled, or excessively curled
• Loading more than one type, size, or weight of paper in a tray at the same time
• Loading paper above the maximum fill line in the paper tray
• Allowing the output tray to become overfilled
For a detailed list of supported paper, refer to Supported Paper.
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Xerox
®
VersaLink
®
C500 Color Printer
User Guide
Troubleshooting

Xerox VersaLink C500 Specifications

General

Color	Yes
N-up printing	2, 4, 6, 8, 9, 16
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	11 s
Time to first page (black, normal)	5 s
Time to first page (color, normal)	5.3 s
Print margins (top, bottom, right, left)	4 mm
Print speed (black, normal quality, A4/US Letter)	43 ppm
Duplex print speed (black, normal quality, A4/US Letter)	42 ppm
Display	LCD
Control type	Touch
Certification	CE
Product color	Black, Blue, White
Display diagonal	5 \
Market positioning	Business
Cables included	AC
Processor cores	2
Noise level (idle)	33.6 dB
Sound power level (standby)	4.9 dB
Sound power level (printing)	7.17 dB
Sound pressure level (printing)	56.2 dB
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Optional connectivity	Wireless LAN
Sustainability certificates	ENERGY STAR
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Supported network protocols (IPv4)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD
PCL fonts	83
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	Vietnam
Maximum duty cycle	120000 pages per month
Recommended duty cycle	0 - 10000 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	PostScript 3
Average cartridge yield (CMY)	2400 pages
Average cartridge yield (black)	5000 pages
Maximum cartridge yield (black)	40000 pages
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	74 W
Power consumption (printing)	730 W
Power consumption (PowerSave)	0.9 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Linux operating systems supported	Fedora 25, RedHat EL Linux, openSUSE 13.2
Other operating systems supported	HP-UX 11.31, IBM iSeries, Solaris 11
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	500 sheets
Maximum input capacity	3250 sheets
Paper tray 1 input capacity	550 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	150 sheets
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 85 %
Custom media width	76 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Legal
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Preprinted forms, Recycled paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 80 lbs
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	465.5 mm
Width	427.4 mm
Height	443.4 mm
Package weight	Weight of the packaged product in gram.