Xerox WorkCentre 5019 User Manual

Problem solving
WorkCentre 5019/5021
User Guide
11-5
An error code
appears when
paper is loaded
in Bypass tray
and the Start
button is pressed.
Check the positions of the
paper guides of Bypass tray.
Adjust the paper guides to the correct
positions.
Refer to Error codes on page 11-21.
Refer to Loading paper in the Bypass tray on
page 4-9.
Documents often
jam.
Are suitable types of
documents being used?
Correctly load the documents suitable for
the document feeder.
Refer to Placing the document on page 5-1.
Are you using the irregular
shaped documents, business
cards, transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive tape
on the document?
Remove any sticky tags, paper clips or
adhesive tape from the document before
copying.
Are the document guides set
in the correct positions?
Adjust the document guide positions.
Refer to Placing the document on page 5-1.
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder cover and check
inside.
Refer to Document jams on page 11-36.
An edge of the
document is
folded.
Is the document curled? Flatten the curl and load the document
again.
Symptom Possible cause Remedy

Xerox WorkCentre 5019 Specifications

General

Brand	Xerox
Model	WorkCentre 5019
Category	All in One Printer
Language	English