Troubleshooting
218 Xerox
®
WorkCentre
®
6655/6655i Color Multifunction Printer
User Guide
Condensation Has Formed Inside the Printer
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that
is heated quickly.
Probable Causes Solutions
The printer has been sitting in a cold room.
• Allow the printer to acclimate for several hours before operation.
• Allow the printer to operate for several hours at room
temperature.
The relative humidity of the room is too high.
• Reduce the humidity in the room.
• Move the printer to a location where the temperature and
relative humidity are within the operating specifications.
Date and Time Are Incorrect
Probable Causes Solutions
The Date and Time Setup is set to Manual
(NTP Disabled).
To change the Date and Time to Automatic, enable NTP in Xerox
CentreWare
®
Internet Services. For details, see the System
Administrator Guide at
www.xerox.com/office/WC6655docs.
The time zone, date, or time is set incorrectly.
Set the time zone, date, and time manually. For details, see Setting
the Date and Time at the Control Panel on page 46.