Troubleshooting
Xerox
®
WorkCentre
®
6655/6655i Color Multifunction Printer 251
User Guide
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/WC6655support.
More Information
Resource Location
Installation Guide Packaged with the printer.
Other documentation for your printer
• www.xerox.com/office/WC6655docs
• www.xerox.com/office/WC6655i_docs
Recommended Media List United States: www.xerox.com/rmlna
European Union: www.xerox.com/rmleu
Technical support information for your printer;
including online technical support, Online Support
Assistant, and driver downloads.
• www.xerox.com/office/WC6655support
• www.xerox.com/office/WC6655i_support
Information about menus or error messages
Press the control panel Help (?) button.
Information pages
To print from the control panel, press Machine Status >
Machine Information > Information Pages.
To print from Xerox
®
CentreWare
®
Internet Services, click
Status > Information Pages.
Xerox
CentreWare
Internet Services
documentation
In Xerox
CentreWare
Internet Services, click Help.
Order supplies for your printer
• www.xerox.com/office/WC6655supplies
• www.xerox.com/office/WC6655i_supplies
A resource for tools and information, including
interactive tutorials, printing templates, helpful
tips, and customized features to meet your
individual needs.
www.xerox.com/office/businessresourcecenter
Local sales and support center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Xerox
Direct online store www.direct.xerox.com/
Third party and open source software
To locate third party and open source software disclosure
notices and terms and conditions, go to the product page at:
• www.xerox.com/office/WC6655support
• www.xerox.com/office/WC6655i_support