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Deb: Enter command “sudo dpkg -r XPPenLinux” and execute the command;
Rpm: Enter command “sudo rpm -e XPPenLinux” and execute the command;
Tag.gz: Unzip file. Enter command “sudo”. Drag uninstall.sh to the window and execute
command.
5.FAQs
1. Computer fails to recognize the device.
Check if your computer's USB port used works normally. If not, use another USB port.
2. Stylus does not work.
a) Make sure you are using the stylus that originally came with your device;
b) Make sure you installed the driver correctly, and check if the pen settings of the
driver is normal.
3. The drawing software cannot sense the pen pressure while the cursor can move.
c) Check if the drawing software supports pen pressure;
d) Download the latest driver installation files from XPPen website, and check if the
pen pressure is normal in the driver;
e) Before installing the driver, turn off your antivirus software and graphics software;
f) Uninstall drivers for other drawing displays before installation;
g) Restart your computer after the installation is completed;
h) If the pen pressure is normal in the driver (Windows: ensure Windows Ink is
enabled in the pen settings of the driver), run the drawing software and test it
again.
4. Line latency during drawing with the software.
Check if the computer configuration (CPU&GPU) meets the recommended configuration
requirements for the drawing software installed, and optimize related functions via
settings according to the FAQs posted on the official website of the drawing software.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
If you need any further assistance, please contact us at:
Website : www.xp-pen.com
Email: service@xp-pen.com
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