Chapter 1 Introduction to Your Tablet Disclaimer 3
Disclaimer
The Xplore Technologies® Corporation has made every effort to ensure the accuracy and
completeness of this document. However, because ongoing development efforts are made to
continually improve the capabilities of our products, we cannot guarantee the accuracy of the
contents of this document. We disclaim liability for errors, omissions, or future changes herein.
Warranty Information
The XSLATE D10 is backed by a standard 36-month International Limited Warranty. An extended
International Limited Warranty is available. Check the warranty information included with your
tablet for warranty terms and conditions.
Contacting Xplore: Service and Questions
To troubleshoot problems (including wireless and GPS problems), before you call, read the FAQ
page of the Xplore Technologies web site.
Go to http://www.xploretech.com
. Tap Support > FAQ.
If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service and
support. If you purchased your tablet directly from Xplore, use any of the following methods to
contact Xplore for service and support:
Website: http://www.xploretech.com
Send email to customersupport@xploretech.com
.
Call toll free: 1-866-296-8541, option 3 Fax: 1-512-336-7791
Before you contact Xplore, have the following information ready so that the customer support
representative can more quickly provide a solution:
•Product name: XSLATE D10
• Product serial number from the back of the tablet
• Conditions under which the problem occurred
• Any error messages that were displayed
• Type of device connected, if any