Use of the app
The app cannot detect the sound bar
(
An app not supported by the sound bar is being used.
This sound bar supports Sound Bar Remote only. Sound Bar Controller, Home Theater Controller, and
MusicCast Controller cannot be used.
(
The Bluetooth function of the smartphone is disabled.
Enable the Bluetooth function on the smartphone.
(
On an Android device, the function for obtaining location information is disabled.
The Sound Bar Remote app uses the location information of the Android device only to detect the sound
bar. According to your Android device OS, change the settings as follows:
(
For devices using the Android 11 OS or earlier, configure the settings to allow location information to
be obtained.
(
For devices using the Android 12 OS or later, configure the settings to allow the use of nearby devices.
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TROUBLESHOOTING > Use of the app
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