Customer Support Information
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163471-1CD
HW1481050
MH50/MH50-35/MH80/
MS80 Zeroing
Customer Support Information
If you need assistance with any aspect of your MH50/MH50-35/MH80/
MS80 Zeroing system, please contact YASKAWA Customer Support at
the following 24-hour telephone number:
For routine technical inquiries, you can also contact YASKAWA Customer
Support at the following e-mail address:
When using e-mail to contact YASKAWA Customer Support, please
provide a detailed description of your issue, along with complete contact
information. Please allow approximately 24 to 36 hours for a response to
your inquiry.
Please have the following information ready before you call Customer
Support:
techsupport@motoman.com
Please use e-mail for routine inquiries only. If you have an
urgent or emergency need for service, replacement parts,
or information, you must contact YASKAWA Customer
Support at the telephone number shown above.
• System MH50/MH50-35/MH80/MS80
Zeroing
• Robots ___________________________
• Primary Application ___________________________
• Controller DX100
• Software Version Access this information on the
Programming Pendant’s LCD
display screen by selecting {MAIN
MENU} - {SYSTEM INFO} -
{VERSION}
• Robot Serial Number Located on the robot data plate
• Robot Sales Order Number Located on the DX100 controller
data plate
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