Star Codes
Descrption Code
Automatic call back deactivation #8
Call forwarding always to voicemail
activation
*21
Call forwarding always to voicemail
de-activation
#21
Call forwarding to voicemail activa-
tion
*40
Call forwarding to voicemail deacti-
vation
*93
Call forwarding not reachable activa-
tion
*94
Call forwarding not reachable deac-
tivation
*95
Call line ID delivery blocking per call *67
Calling Line ID Delivery per Call *65
Call Return *69
Descrption Code
Call Waiting Persistent Activation *43
Call Waiting Persistent de-activation #43
Cancel Call Waiting *70
Clear Voice Message Waiting Indica-
tor
*99
Customer Originated Trace *57
Directed Call Pickup *97
Directed Call Pickup with Barge-in *33
Direct Voice Mail Transfer *55
Last Number Redial *66
Per Call Account Code *71
Push to Talk *50
Speed Dial 100 *75
Speed Dial 8 *74
Operating Instructions
1. If the WAN (wide area network) connection fails to a site for any reason, including a fault on the circuit
or a power cut, then the ability to make and receive calls from the IP phones utilising that WAN circuit
will be restricted. These failures may be caused for reasons outside our control. Other services will be
fully maintained including voice mail and the ability to divert calls to other numbers including mobiles.
If another working WAN circuit is available at that site then this can be used to fully restore service to
all phones.
2. This service allows for calls to 999 and 112, however these services will be affected if there is a power
cut or your WAN circuit fails
3. With regard 999 services no location information is passed to the emergency services operator this will
mean that you will have to state the address that you wish the emergency service to attend.
4. We do not offer a paper based telephone directory service
5. If you require a PDF that allows you to print off stickers to attach to the phone device explaining the
above please contact us.
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