| Maintaining Your Phone | 85
Maintaining Your Phone
When your phone cannot operate properly, you need to investigate or troubleshoot issues along with other
tasks that your administrator may ask you to perform.
• Investigating Warnings
• Resetting the Handset
• Rebooting the Handset
Investigating Warnings
When the default password is used on the phone, you can view the warning details about the issue from
Status screen.
Procedure
Go to OK > Status > DM.
On the CP930W/DD phone, go to Menu > Status > DM (DM Status).
The warning detail is displayed in the Warning (Warnings) field.
Resetting the Handset
You can reset individual settings that you have configured on the handset.
Except the settings of directory, call history, voice mail, and the handset registration, the handset will reset
all customized settings to factory after the resetting.
Procedure
1. Go to OK > Settings > System Settings > Handset Reset.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Handset Reset.
On the DD phone, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Reset Config >
Reset Handset Settings.
The phone prompts you whether to reset the handset.
2. Confirm the action.
Rebooting the Handset
The improper operation may cause malfunction. If the malfunction occurs, your system administrator may
ask you to reboot your phone.
About this task
It is only applicable to CP930W/DD phone.
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