What does it mean if the ON-OFF light on my You-Q Wheelchair flashes 6 times?
If the ON-OFF light on your You-Q Wheelchair flashes 6 times, the right-hand parking brake (m2) connection is not good or disconnected. Check the connection and the cabling. If the connection is faulty, replace the drive motor.
Why does my You-Q ALEX lose power over the day?
If your You-Q Wheelchair drives slower throughout the day, especially after several hours, the batteries may be the issue. Check the batteries and their voltage. Ensure proper and complete battery charging by examining the battery charger and discussing charging duration with the user. Overheating can also cause this; extreme usage might trigger the power module to reduce maximum currents for protection. Check the wheelchair in freewheel mode for extreme resistance on rolling or turning. For DX2 controls, the gyro module (if present) might not be connected correctly or functioning properly, causing controllers to switch to SystemSlowDown mode; inspect the gyro cabling and replace the gyro module if necessary.
What to do if my You-Q Wheelchair powers on but won't move?
If your You-Q Wheelchair can be powered up but does not drive, first ensure that the parking brakes are not in freewheel mode. If they are, switch them to Drive mode. Also, check for active drive inhibits. Examine the program to identify any present drive inhibits and inspect the cabling of drive inhibits on the wheelchair.
Why is my You-Q Wheelchair lacking power?
If your You-Q Wheelchair has too little power to drive properly, check the tire pressure of both the drive wheels and castors and inflate them if needed, consulting the user manual for the correct values. Also, verify that the programming of the speed and torque settings is correct and make any necessary corrections.
Why does my You-Q ALEX Wheelchair only work for a short time?
If your You-Q Wheelchair only drives well for a short period, the current limit may be set too low, or the controller may be underspecified. Check the program settings and replace the controller if necessary.
What does it mean if the ON-OFF light on my You-Q ALEX flashes 4 times?
If the ON-OFF light on your You-Q Wheelchair flashes 4 times, the right-hand motor (m2) connection may not be good (loose or short circuit). Check the connection and the cabling. If the connection is defective, replace the motor. The output of the power module may also be defective; however, this is usually caused by a defect in the motor itself. Only replace the power module if the error occurs immediately when you switch it on. If the error occurs when you start to drive, the entire motor circuit is causing the error, and you should replace the motor.
What does it mean if the ON-OFF light on my You-Q ALEX flashes twice?
If the ON-OFF light on your You-Q Wheelchair flashes twice, it indicates a DX accessory defect. The module shows a fault as a result of a programming fault, short circuit, and/or overload of the accessories. The electrical high/low adjustment (if optional) might not be in the lowest position. The LED also flashes twice to indicate that the speed limitation has been switched on, causing the wheelchair to drive considerably slower.
What does it mean if the ON-OFF light on my You-Q ALEX Wheelchair flashes 3 times?
If the ON-OFF light on your You-Q Wheelchair flashes 3 times, the left-hand motor (m1) connection may not be good (loose or short circuit). Check the connection and the cabling. If the connection is defective, replace the motor. The output of the power module may also be defective; however, this is usually caused by a defect in the motor itself. Only replace the power module if the error occurs immediately when you switch it on. If the error occurs when you start to drive, the entire motor circuit is causing the error, and you should replace the motor.
Why is the seating actuator on my You-Q Wheelchair moving in the wrong direction?
If the seating actuator on your You-Q Wheelchair moves in the wrong direction after replacement, the wiring connections may be twisted in the cable or motor. Change the actuator direction in the driving program or replace the cable or part.
Why does the seating actuator on my You-Q ALEX Wheelchair stop working so quickly?
If the seating actuator on your You-Q Wheelchair only functions for a short time, check the programming and make corrections if needed, contacting the manufacturer for correct settings, as the max current setting may be too low. Additionally, the actuator timeout setting may be too short, or the actuator speed may be too low, so check the programming and make corrections as necessary, contacting the manufacturer for the correct settings. Finally, the actuator itself may be internally malfunctioning, so check its temperature after operation and listen for excessive noise when operated; replace the actuator if necessary.
General| Brand | You-Q |
|---|---|
| Model | ALEX |
| Category | Wheelchair |
| Language | English |
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