Troubleshooting
Voice prompt
When the robot has a problem, the Auto button will be ashing a red light and the robot
play a voice prompt. Please refer to the following table for problems and their reasons.
Note: If the problem is still not solved, please follow the instructions below:
• Please turn off and turn on the power switch to restart the robot.
• If the problem is not solved after a restart, please contact our ZACO Customer Service.
Error Voice Prompt Reason Solution
0 Please check left wheel Left wheel abnormal Please check left wheel
02 Please check right wheel Right wheel abnormal Please check right wheel
03 Please check the air intake Motor abnormal Please check and clean suction port
04 Please clap front bumper Front bumper abnormal Please tap front bumper
05
Please check and clean
the cliff sensor
Drop sensors abnormal Please clean drop sensors
06
Please put the robot back on
the ground
Robot is not on the ground Please put robot back to ground
07 Low battery, please charge Robot failed to find charging dock (dock)
Please put robot back to charging
dock to recharge
08 Please fill the clean water tank The clean water tank is empty Fill the tank with water
09 Please empty the dirtwater tank Water tank is filled with dirtwater Empty the dirtwater tank
0
Please install
water tank correctly
The water tank is not installed correctly Reinstall the water tank
Please place the robot
in an open area
Robot is stuck Place the robot in an open area
2
Dark environment,
please turn on the light.
The room ist too dark for the robot
to navigate properly.
Turn on the lights
3 Please clean the lens The camera lens is dirty Clean the lens
4
Please check and clean the
universal wheel
The front wheel is not able to move properly
Please clean the universal
front wheel
English
24 Find more information at www.zacorobot.eu
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