Zebra ZM400 User Manual

Troubleshooting
LCD Error Messages
88
P1016807-001 Rev. A ZM400 User Guide for UPS 2/26/10
The printer stops; the
ERROR light is on; the
printer cycles through these
messages.
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (
I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
The printer stops; the
ERROR light flashes.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
The printer stops.
The printer is defragmenting
memory.
Caution • Do NOT turn off the printer
power during defragmenting. Doing so
can damage the printer.
Allow the printer to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment often. Using
properly coded label formats usually
minimizes the need for defragmenting.
If this error message does not go away,
contact Technical Support. The printer
requires service.
Table 13 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause Recommended Solution
THERMISTOR
FAULT
ERROR CONDITION
HEAD ELEMENT BAD
WARNING
HEAD TOO HOT
DEFRAGMENTING

Zebra ZM400 Specifications