Zebra ZM400 User Manual

Troubleshooting
Troubleshooting Checklists
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P1016807-001 Rev. A ZM400 User Guide for UPS 2/26/10
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
 Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media
Sensor Sensitivity on page 63.
 Are you experiencing problems with print quality? If yes, see Print Quality Problems
on page 90.
 Are you experiencing communications problems? If yes, see Communications Problems
on page 93.
If the labels are not printing or advancing correctly, review this checklist:
 Are you using a label that is narrower than the minimum print width? See Set Print Width
on page 56.
 Does the printhead need to be adjusted? See Adjust Printhead Pressure on page 45 for
more information.
 Do the sensors need to be calibrated? See Calibrate Media Sensor Sensitivity on page 63
for more information.
If none of the above suggestions correct the problem, review this checklist:
 Perform one or more of the self-tests given in Printer Diagnostics on page 96. Use the
results to help identify the problem.
 If you are still having problems, see Contacts on page 11 for customer support
information.

Zebra ZM400 Specifications