Zipro Rook - TROUBLESHOOTING; Device Stability and Noise Issues; Resistance and Operation Errors

36
EN
TROUBLESHOOTING
CAUTION! Opening the housing of the device without a prior contact with a manufacturer’s
service voids the warranty. If you suspect a failure that requires the housing to be opened,
contact manufacturer’s service.
Error descr
iption
Possible causes
Solution
The device rocks to sides
The device was placed on an
uneven surface.
There is an object disrupting
the balance under the base of
the device.
Place the device on an even
surface.
Remove the object that upsets
the balance.
The bases have not be
assembled correctly.
Assembly the bases correctly.
Level the caps on the rear
base.
Caps on the base have not
been installed and levelled
correctly.
Assembly the rear base
correctly.
Level the caps on the rear
base.
The saddle or
handlebar sway
Bolts and knobs of the saddle
column or handlebar column
have not been tightened.
Tighten the bolts and knob of
the saddle or handlebar
column.
Noise during use
Incorrectly tightened
elements.
Contact the
manufacturer’s
service.
Slight h
umming noise may be heard during operation due to
the inertial movement of the flywheel caused by the nature of
the structure. It does not affect the operation of the device. Any
possible humming noises heard when rotating the pedals
backwards occur for technical reasons and have no negative
consequences.
Noise and uneven operation
Bearings damaged.
Contact the
manufacturer’s
service.
Lack of appropriate
resistance during training
Resistance adjustment cable
connected incorrectly.
Connect the cable corre
ctly as
per the assembly manual.
Drive belt
loose
.
Contact the
manufacturer’s
service.
The distance between
the flywheel and
the magnets increased.
Contact the
manufacturer’s
service.
Voltage regulator
damaged.
Contact the customer service
of the manufacturer’s service.