Troubleshooting
ZOLL M Series Operator’s Guide - Option Insert 21
Troubleshooting
The following table lists the NIBP messages, the problem each message indicates, and the associated
corrective action(s). Read this section carefully before monitoring patients. For further assistance, call
ZOLL Technical Service at 1-800-348-9011. International customers should call the nearest
authorized ZOLL Medical Corporation distributor.
Message/Symptom Problem User Action
CALIBRATE NIBP NIBP calibration incomplete or failed Recalibrate NIBP. (See M Series Service
Manual for details).
NIBP COMM ERROR Communication problem with the NIBP
module.
Cycle power and retry.
If problem persists, return for service.
NIBP FAULT No communication from the NIBP module.
NIBP module failed self-test.
Cycle power and retry.
If problem persists, return for service.
NIBP MEAS
ABORTED
Cuff inflation pressure set too high for
attached cuff.
Inflation too fast.
M Series unable to find systolic value for 180
seconds.
Defibrillator charged or charging. User-
initiated abort.
Confirm Defib was not charging.
Verify that you are using proper sized
cuff.
Check for cuff and hose blockages.
If problem persists, return for service.
NIBP NOT READY Defib charged or charging in progress.
NIBP module performing self-test after
power-up.
Wait until Defib discharges or dumps
before taking the next measurement.
Wait for more than 10 seconds after
power up before taking blood
pressure measurements.
NIBP OUT OF
RANGE
The data from the NIBP module is out of
range.
Measure patient’s blood pressure with
other equipment.
Check cuff fit and positioning.
Switch cuff to other arm.
If problem persists, return for service.
REPEAT NIBP MEAS Exceeded maximum number of inflation
attempts.
Exceeded 180-second measurement time
limit.
Check cuff and hose.
Repeat NIBP measurement.
REPEAT NIBP MEAS
alternating with
CHECK CUFF/HOSE
Blood pressure cuff or hose not installed
correctly.
Faulty cuff or hose.
Hose kinked or disconnected.
Inflation rate too fast or too slow.
Check cuff connection to hose.
Check hose connection to unit.
Check for kinked hose or air leaks in
hose.
If problem persists, replace cuff then
hose.
REPEAT NIBP MEAS
alternating with NIBP
ARTIFACT
Unable to detect systolic, diastolic or mean
blood pressure due to excessive motion or
vibration.
Take a single blood pressure
measurement.
Keep patient as still as possible.
Insulate patient and cuff from outside
vibrations as much as possible.
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