13
Troubleshooting
Voice Related Problems
Symptoms Possible Problems / Solutions
Thereisnodialtone. • Pleasewaitfor1~2minutesafterthe
device is turned on.
• Ifsignalstrengthisweak,youhave
nogoodRFreception.Changethe
locationofthedevice.
Thereisaprompt/phone
alert/announcementas
soonasIliftthephone
othehook.
Makesureyour(U)SIMcardisinserted
correctlyandthePINnumberhasbeen
entered.IfthePINnumberhasbeen
enteredincorrectlythenyouwillneedto
enterthePUKcodewhenprompted.
Thelineisnoisy/distorted
whenIliftthephoneo
the hook.
• Removeanyelectricalappliance
whichistooclosetothephoneoryour
device.
• Thecableorphonesetmightbe
faulty.
Iheararapidengaged
toneassoonasIliftthe
phoneothehook.
• Putthephoneonthehookandtry
again.
• Pleasecontactyourserviceprovider.