No video image display in the IE browser
When first using the browser (Internet Explore) access IP Camera, you must install the
plug-in.
Installation method: access IP Camera address, click on the "download controls", select
"run" or "save" to download. After installation is complete, Refresh web, video image will
be displayed.
Unable to access IP Camera through IE browser
Reason 1: Network problems
Solution: Connect your PC to the network is able to work properly test the network access,
cable failure and network failures, until you can Ping through each other with a PC.
Reason 2: IP address is occupied by other equipment
Solution: Disconnect IP Camera with network connectivity, separate the IP Camera and
PC are connected, re-set the IP address
Reason 3: IP addresses are located in different subnet
Solution: Check the server settings, IP address, subnet mask and gateway
IP camera has been connected to the Internet but cannot access.
Following reasons
1 for the first time to visit, please allow IE to load ActiveX.
2 IP camera Http port was blocked by the firewall or antivirus software. In this case,
please change the port number of the equipment.
3 Confirm the network dynamic domain name, IP or port mapping have been set
correctly.
4.2 Common IP camera network ports occupied
TCP
80 Http Port
Communication ports, audio and video data transmission
UDP 554 RTSP Port
ONVIF 8080 ONVIF Port
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