ZyXEL Communications GS1200 SERIES - Troubleshooting Common Issues; Power, Hardware, and LED Issues

GS1200 Series User’s Guide
67
CHAPTER 15
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power, Hardware Connections, and LEDs
• Switch Access and Login
• Switch Configuration
15.1 Power, Hardware Connections, and LEDs
The Switch does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adapter or cord included with the Switch.
2 Make sure the power adapter or cord is connected to the Switch and plugged in to an appropriate
power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adapter or cord to the Switch.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 3.3 on page 18.
2 Check the hardware connections. See Section 15.1 on page 67.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adapter or cord to the Switch.
5 If the problem continues, contact the vendor.
The PoE LED is off and/or power is not being supplied to my PoE-enabled device. (For GS1200-5HP
v2 and GS1200-8HP v2)