Chapter 12 Troubleshooting
NWA1121-NI User’s Guide
129
6 If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Try to access the NWA1121-NI using another service, such as Telnet. If you can access the
NWA1121-NI, check the remote management settings to find out why the NWA1121-NI does not
respond to HTTP.
• If your computer is connected wirelessly, use a computer that is connected to a LAN/Ethernet
port.
I can see the Login screen, but I cannot log in to the NWA1121-NI.
1 Make sure you have entered the user name and password correctly. The default password is 1234.
This fields are case-sensitive, so make sure [Caps Lock] is not on.
2 You cannot log in to the web configurator while someone is using the Telnet to access the
NWA1121-NI. Log out of the NWA1121-NI in the other session, or ask the person who is logged in
to log out.
3 Disconnect and re-connect the power adaptor or cord to the NWA1121-NI.
4 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page
20.
I cannot use FTP to upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web
configurator. Ignore the suggestions about your browser.
12.3 Internet Access
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and Section 12.1 on page 127.
2 2. Make sure your NWA1121-NI is connected to a networking device that provides Internet access.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless
client are the same as the settings on the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
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