6
Using a Headset 76
With the 3Com Manager’s Telephone and 3Com 3102 Business
Telephone 76
General Headset Instructions 76
Returning to the Headset After a Long Delay 77
Using Hands Free Active on Intercom 78
Palm Integration 78
7 GETTING MORE FROM YOUR TELEPHONE SYSTEM
Listening to Your Messages in Your E-mail 80
Account (Billing) Codes 80
Caller ID 81
Internal and External Caller ID 81
Calling Line Identity Restriction (CLIR) 82
Call Pickup 83
Directed Call Pickup on a Specific Telephone 83
Group Call Pickup 84
Automatic Call Distribution Groups, Hunt Groups, and Calling Groups 84
Automatic Call Distribution 85
Hunt Groups 87
Calling Groups 89
Group Membership 89
Supervisory Monitoring 90
Monitor 90
Whisper 91
Barge-In 92
Change Agent 92
Interactions 92
Call Park 93
Paging 94
Paging the System 95
Paging Zones 95
Configurable Operators 96
How Configurable Operators Work 96
Configuring the Operators 97
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