3M LM1 - DISPLAYING SOFTWARE VERSIONS; TROUBLESHOOTING COMMON ISSUES

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Displaying Software Versions
1. Tap Settings .
2. Tap [About].
3. Swipe the list of software versions up to display the complete list.
4. Tap [Continue].
Troubleshooting
This section is intended to help you solve problems that you might encounter when using the 3M Clean-Trace
Luminometer. Contact 3M or your local 3M distributor for more information.
Problem Probable Cause Solution
Battery Low
message
Battery needs to be charged Turn the 3M Clean-Trace Luminometer o. DO NOT do
testing if a BATTERY LOW warning is displayed. Connect
the charging cable to the 3M Clean-Trace Luminometer
and to the power mains.
Diagnostic Check
Failed Message
Tap [Try Again] to repeat the Diagnostic Check. If the
Diagnostic Check fails again, contact 3M or your local
distributor.
Incorrect Swab
Detected
Insert a 3M Clean-Trace Test.
No Display a. Instrument in Sleep mode
b. Battery fully discharged
c. Instrument malfunction
a. Press the up arrow button on the control panel for
3 seconds
b. Recharge the battery.
c. Contact 3M or your local distributor.
No Swab
Detected
Insert a 3M Clean-Trace Test.
Results Lower
than Expected
a. Sample / reagent problem
b. Instrument malfunction
a. Check with a new 3M Clean-Trace Test and known
positive samples such as a 3M™ Clean-Trace™
Surface Positive Control or 3M™ Clean-Trace™ Water
Positive Control.
b. Contact 3M or your local distributor.
Rocker Cap Open
message
Rocker cap was open while you
attempted to start the reading process
Close the rocker cap after you insert a 3M Clean-Trace Test
and before you start the reading process.
Swab Left in
Chamber
To prevent leakage into the chamber, if a 3M Clean-Trace
Test is left in the chamber for more than 30 seconds
following the completion of a measurement, this message
along with an audible tone reminds you to remove the test
from the chamber after the measurement is complete.
Swab Not
Recognized
Insert a 3M Clean-Trace Test.
The Luminometer
was dropped
Turn power o and wait for 5 minutes. Restart the
Luminometer. If there is no error message, the
Luminometer is OK to use.
The Luminometer
might have
experienced a
mechanical shock
Turn power o and wait for 5 minutes. Restart the
Luminometer. If there is no error message, the
Luminometer is OK to use.
Test Cancelled Luminometer tilted during test
measurement
The test was cancelled. Please hold the Luminometer rmly
and pointed at most 68 degrees from vertical.