218 3ware Serial ATA RAID Controller User Guide
12
Troubleshooting
This troubleshooting section includes the following sections:
• Web Resources
• Before Contacting Customer Support
• Basic Troubleshooting: Check This First
• Command Logging
• Problems and Solutions
• Error and Notification Messages
Web Resources
For support, troubleshooting tips, frequently asked questions, software
releases, and compatibility information related to 3ware RAID controllers,
refer to:
• 3ware support page at:
http://www.3ware.com/support/
• 3ware knowledgebase:
http://www.3ware.com/KB/kb.asp
• 3ware software downloads:
http://www.3ware.com/support/download.asp
• 3ware documentation:
http://www.3ware.com/support/userdocs.asp
• 3ware Compatibility Lists:
http://www.3ware.com/support/sys_compatibility.asp
If you have a degraded unit or problem drive, see “Maintaining Units” on
page 133.
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