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A.O. Smith 310 User Manual

A.O. Smith 310
32 pages
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TroubleshootingGuide
1|
Page
NonCondensingModels
OnDemandWaterHeater
TroubleshootingGuide
110Indoor(TKJr2IN)   110Outdoor(TKJr2OS)
310Indoor(TK4IN)310Outdoor(TK4OS)
510Indoor(TD2IN)510Outdoor(TD2OS)
9/12/11
321923000
A.O. SmithWaterProductsCompany
500TennesseeWaltzParkway
AshlandCity,TN37015
TollFree:18777372840
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
AO Smith general troubleshoot guide
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A.O. Smith 310 Specifications

General IconGeneral
BrandA. O. Smith
Model310
CategoryWater Heater
Fuel TypeElectric
Energy Factor0.95

Summary

SPECIFICATIONS

INTRODUCTION

GENERAL INSTALLATION GUIDELINES

Guidelines for proper installation according to codes and standards.

NORMAL OPERATION

ACTIVATION

Describes the sequence of events when the water heater starts.

OPERATION

Explains how the unit modulates gas and fan speed during use.

SHUTDOWN

Details the process the heater follows when turned off or flow stops.

INSTALLATION

TROUBLESHOOTING

PRELIMINARY CHECKLIST

Basic checks to perform before proceeding to other troubleshooting sections.

TROUBLESHOOTING - GENERAL PROBLEMS

THE WATER IS NOT HOT ENOUGH

Troubleshooting steps for when the water temperature is insufficient.

THE WATER IS TOO HOT

Troubleshooting steps for when the water temperature is too high.

TEMPERATURE FLUCTUATES WHEN A FIXTURE IS OPENED

Diagnosing and resolving fluctuating water temperatures.

UNIT DOES NOT IGNITE WHEN WATER GOES THROUGH IT

Steps to take when the unit fails to ignite.

UNIT HAS POWER, GAS, AND WATER BUT DOES NOT TURN ON

Steps for when the unit has utilities but won't start.

TROUBLESHOOTING - ERROR CODES

ERROR CODE 031 INCORRECT DIPSWITCH SETTINGS

Resolving error code 031 related to dipswitch settings.

ERROR CODE 111 IGNITION FAILURE

Troubleshooting steps for ignition failure error code 111.

ERROR CODE 121 FLAME LOSS

Addresses error code 121 when flames are lost during operation.

ERROR CODE 701 COMPUTER BOARD FAULT

Steps for resolving a computer board fault (error code 701).

TROUBLESHOOTING PROCEDURES

VERIFYING PROPER DIPSWITCH SETTINGS

How to check and verify dipswitch settings for correct operation.

DRAINING THE UNIT & CHECKING THE FILTER

Instructions for draining the unit and cleaning the filter.

GAS SUPPLY AND PRESSURE CHECKS

Procedures for checking gas supply, purging air, and manifold pressure.

COMPUTER BOARD RESET AND OHCF CHECK

How to reset the computer board and check the overheat cutoff fuse.

MAINTENANCE

CLEANING THE ROD ASSEMBLY

Steps for cleaning the rod assembly components.

CLEANING COMBUSTION COMPONENTS

Procedures for cleaning burner, fan, heat exchanger, and sensors.

REPLACING THE HEAT EXCHANGER

Detailed steps for removing and replacing the heat exchanger.

CHECKING THE FLOW SENSOR

FLOW SENSOR TESTING AND CLEANING

Procedures for testing and cleaning the flow sensor.

DESCALING THE UNIT

DESCALING PROCEDURE

Steps for circulating descaling solution through the unit.

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