1
1. UNPACKING THE DPC MASS FLOW METER
1.1 Inspect Package for External Damage
Your DPC Mass Flow Controller was carefully packed in a sturdy cardboard carton, with
anti-static cushioning materials to withstand shipping shock. Upon receipt, inspect the
package for possible external damage. If the unopened package is damaged, contact the
shipping company immediately to make a report.
1.2 Unpack the Mass Flow Meter
Open the carton carefully from the top and inspect for any sign of concealed shipping dam-
age. In addition to contacting the shipping carrier please forward a copy of any damage
report to your distributor or Aalborg
®
directly.
When unpacking the instrument please make sure that you have all the items indicated on
the Packing List. Please report any shortages promptly.
1.3 Returning Merchandise for Repair
Please contact the customer service representative of your distributor or Aalborg
®
if you
purchased your Mass Flow Meter directly, and request a Return Authorization Number
(RAN). Equipment returned without an RAN will not be accepted. Aalborg
®
reserves the
right to charge a fee to the customer for equipment returned under warranty claims if the
instruments are tested to be free from warrantied defects. Shipping charges are borne by the
customer. Meters returned “collect” will not be accepted!
It is mandatory that any equipment returned for service be purged of any hazardous con-
tents including, but not limited to, toxic, infectious, corrosive or radioactive material.
No work shall be performed on a returned product unless the customer submits a fully
executed and signed SAFETY CERTIFICATE. Contact the Service Manager at your distribu-
tor or at Aalborg to obtain this form prior to returning the product.
2. INSTALLATION
2.1 Safety Instructions
Aalborg
®
warranties and all other responsibilities by direct or implied
are voided if users fail to follow all instructions and procedures
described in this manual.
LIFE SUPPORT APPLICATIONS: The DPC is not designed for use in life
support applications where malfunctioning of the device may cause
personal injury. Customers using or selling this device for use in such
applications do so at their own risk and agree to be fully responsible for
any damages resulting from improper use or sale.
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