Handling Calls
41-001522-00 REV00 – 04.2014 75
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen and press the Transfer key again to trigger a blind transfer. There is no change to start a
consultative call.
To Transfer a Call to a Contact in the Phone Directory:
Indication of Transferred Calls
When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the
far-end call is dropped. The following is the Call Transferred screen on the 6863i phone:
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the programmed Transfer key.
3. Press the programmed Directory key and select a contact.
4. To complete a blind transfer, press the programmed Transfer key again before the receiving end answers.
To complete a consultative transfer, press
4Dial to call the contact. Remain on the line to speak with Party 2 before
pressing the programmed Transfer key again to transfer Party 1 to Party 2.
To cancel the transfer, press the
key.
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