185MD Evolution – Dialog 4425 IP Vision
Services Reserved for Attendants
Notes:
Your facility may also be equipped with an automated
attendant that is usually a complement to an integrated
voice mail system. This automated attendant may be active
in day and/or night mode. In the first case, it allows you to
relieve call congestion. In the second case, it allows general
calls to be directed typically to a common mailbox that is
reserved for all of your facility’s attendants. See also the
“Voice Mail Services” section.
A night call forward programmed by an attendant takes
precedence over the use of an automated attendant as
described above.
Activating Day and Night Services
As an attendant, you may control your ability to answer general
calls, in relation to your work shifts.
This is carried out within the framework of the management of the
general calls acceptance service accessible to various users within
your facility. See the “Attendant-Based Services” section.
To activate your attendant position at the beginning of your shift,
from your idle extension:
Menu Press the Menu key on your extension.
When you access the programming of your extension’s services,
the following screen is displayed, where the general calls acceptance
service is directly selected. The “0” corresponding to this service is
highlighted.
Select Press the dynamic function key shown on the left.
Your extension changes from “UNACTIVE” in relation to the general
calls acceptance service – as shown on the right of the “0 General
calling” option, to “ACTIVE”.
PROGRAMMING
General calling UNACTIVE
1 Hunt group ACTIVE
2 Call forward UNACTIVE
3 Appointment reminder UNACTIVE
4 Prefixes consultation
Options ÛÞ Select
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