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FREQUENTLY ASKED QUESTIONS
PROGRAMMING FAQs
If you have any programming questions, visit our website for in-depth
explanations and instructions.
Does the controller retain its settings after power is shut off?
Yes. If the controller's power is cut off and is powered on afterward, your settings will remain.
Q:
A:
My controller isn't pairing with the app. How do I fix this?
If the pairing process isn’t successful, press any button to return to the normal screen. Then
hold the port button for 5 seconds to try again. When starting the pairing process around
multiple Wi-Fi controllers, move your smart device closer to the controller you wish to
connect the app with.
Q:
A:
Why does the app ask me for location permissions?
The app requires location permissions to find the relative position of your smart controller
and communicate with existing Bluetooth devices already paired with the app. All Android
devices prior to system version 12.0 will require location permissions to be turned on for the
Bluetooth scan to be successful.
Q:
A:
Why do the port’s level digits on the screen occasionally flash when I unplug a device?
The controller may have received electronic interference during the disconnection. To fix this,
completely cut off power from the controller by unplugging all connected devices. Then plug
them back into their previous ports and resume normal use.
Q:
A:
CONTROLLER +
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