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WARRANTY
This warranty program is our commitment to you, the product sold by AC Infinity will be free
from defects in manufacturing for a period of two years from the date of purchase. Commercial
grow lights sold by AC Infinity receive a five year warranty period. If a product is found to have a
defect in material or workmanship, we will take the appropriate actions defined in this warranty
to resolve any issues.
The warranty program applies to any order, purchase, receipt, or use of any products sold by AC
Infinity or our authorized dealerships. The program covers products that have become defective,
malfunctioned, or expressively if the product becomes unusable. The warranty program goes
into effect on the date of purchase. The program will expire two years from the date of purchase
(five years from the date of purchase of commercial grow lights). If your product becomes
defective during that period, AC Infinity will replace your product with a new one or issue you a
full refund.
The warranty program does not cover abuse or misuse. This includes physical damage,
submersion of the product in water, incorrect Installation such as wrong voltage input,
and misuse for any reason other than intended purposes. AC Infinity is not responsible for
consequential loss or incidental damages of any nature caused by the product. We will not
warrant damage from normal wear such as scratches and dings.
Contact our dealers department at dealers@acinfinity.com or (626) 838-4656 for more
information about our dealers and distributors program. Contact our customer service
department at support@acinfinity.com or (626) 923-6399 for product and warranty assistance.
Our business hours are Monday through Friday, 9:00 am to 5:00 pm PST.
If you run into any issues with this product, contact us
and we'll happily issue a replacement or a full refund!
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