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Chapter 6: Maintenance and Troubleshooting
Meter Maintenance
The meter needs little or no maintenance with normal use. It automatically tests its own systems every time
you turn it on and lets you know if something is wrong. See Chapter 6, Display and Error Messages.
If you drop the meter or think it is not giving accurate results, make sure that the test
strips and control solution have not expired, then perform a control test. If the control
result is out of the acceptable range, contact the ACCU‑CHEK Customer Care Service
Center at 1‑800‑858‑8072.
Test the display before each blood glucose test to make sure it is working properly. To
test the display, turn o the meter, then press and hold
to see the complete display.
All the segments should be clear and look exactly like the picture to the right. If one of
the segments is missing or looks dierent from the picture, do not use the meter. Contact
the ACCU‑CHEK Customer Care Service Center at 1‑800‑858‑8072.
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