Aclara SGM30C2 - Page 84

SGM3000 Series Smart Meters
User Manual
84
GEH-7111-1.00-2
Restricted
Table 14 Fault Symptoms Without Codes
Symptom
Probable Cause
Remedy
High/low demand
registration
a. Terminal wiring error
b. Meter internal wiring defective
c. Defective sensor
a. Rewire according to applicable
diagram.
b. Check that voltage and current
connectors are seated properly. Check
the leads for damage.
c. Replace meter.
Meter overheats
a. Meter terminal has insufficient
capacity or is not adequately
wired.
b. Meter is overloaded.
c. Poor connection at terminal
a. Replace mounting with a higher
ampere rated installation.
b. Use transformer rated installation.
c. Redo terminal connections.
Meter runs slow
a. Terminal wiring error
b. Meter internal wiring defective
c. Defective sensor
a. Rewire according to applicable
diagram.
b. Check that voltage and current
connectors are seated properly. Check
the leads for damage.
c. Replace meter.
No display
a. Circuit de-energized
b. Meter internal wiring defective
a. Check circuit voltages.
b. Check that the voltage and current
sensors are properly connected. Also
check the wires for damage.